Shipping policy
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At Bleu’s Beanery, we are committed to delivering your coffee orders safely and on time. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your orders.
📦 1. Order Processing
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Orders are usually processed within 1–3 business days after payment confirmation.
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During high-demand periods or holidays, processing may take up to 5 business days.
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You will receive an order confirmation email with tracking information once your order is shipped.
🌍 2. Shipping Destinations
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We currently ship to the United States, including all 50 states.
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International shipping may be available upon request; please contact us for details.
🕒 3. Shipping Methods & Delivery Time
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Standard Shipping: 3–7 business days (within the U.S.)
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Expedited Shipping: 2–3 business days (within the U.S.)
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Delivery times may vary due to carrier delays, weather conditions, or holidays.
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Tracking information will be provided for all shipments.
💵 4. Shipping Costs
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Shipping costs are calculated at checkout based on your location, package weight, and shipping method.
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Occasionally, we may offer free shipping promotions on eligible orders.
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Shipping costs are non-refundable, except in cases of defective or incorrect items.
📦 5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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Use this tracking number to monitor your shipment on the carrier’s website.
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If you experience any issues with tracking, please contact us immediately:
✉️ Email: stevedjordan45@gmail.com
📞 Phone: 704-974-4836
⚠️ 6. Damaged or Lost Items
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Bleu’s Beanery is not responsible for items lost or damaged during transit by the shipping carrier.
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If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery for assistance.
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Include photos of the damaged item and your order number.
⏰ 7. Shipping Cutoff Times
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Orders placed before 12 PM EST on business days are usually processed the same day.
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Orders placed after 12 PM EST, on weekends, or holidays will be processed the next business day.
📞 8. Contact Us
If you have any questions, concerns, or special shipping requests, feel free to contact us:
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✉️ Email: stevedjordan45@gmail.com
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📞 Phone: 704-974-4836
We at Bleu’s Beanery strive to ensure that your coffee reaches you fresh, safe, and on time! ☕🌟